Program and Process Review

Successful organizations require effective programs and business processes. Risk analysis provides the basis for evaluation of management processes, capacities and tools that an organization needs to fulfill its risk management mandate.

RSI is committed to program and process review of risk

Introduction

What is a Program and Process Review?

Program and process review involves an in-depth analysis of the risk management mandate, needs and challenges of the organization, with a clear focus on client objectives. This review examines the business processes, capacities and operational tools required to ensure objectives are successfully met.

Who benefits from a Program and Process Review?

Successful risk management requires the involvement and commitment of all levels of the organization. Program and process review lays the foundation for ensuring organizational goals are met, by honing current practices in accordance with fundamental principles of risk analysis to support effective enterprise-wide risk management. A program and process review delineates the roles and responsibilities of organizational units and individuals, working together seamlessly to maximize efficiency.

Ultimately, a program and process review improves compliance with legal obligations and policy objectives; results in more effective engagements with partner organizations and stakeholders; and engenders greater satisfaction and confidence across organizations in their ability to fulfill risk management mandates.

Benjamin Franklin in 1759

"Without continual growth and progress, such words as improvement, achievement, and success have no meaning."

by Benjamin Franklin

The Service

RSI's Program and Process Review offer, broadly

Program and project reviews can be applied to a range of risk management contexts. Though RSI works with many government risk regulators and is very familiar with their regulatory environments, risk analysis and management processes and challenges are common to many types of settings both in business and civil society. RSI approaches risk program and project reviews at the scale of interest to the client, including broad scale management system frameworks, analytical processes and capacities, process and function methodologies, and technical assessment and decision-making tools.

RSI's Program and Process Review offer, in detail

Program and process reviews are designed and conducted to meet client’s needs. They may involve scans of current practices in other jurisdictions to identify best practices within the field. Building on this analysis, the review may continue with more focussed evaluations of the effectiveness of specific processes. Recommendations may be made regarding the adoption of certain best practices, the refinement and adaptation of existing processes, or the development of new analytic techniques and decision-making tools.

Client needs are clarified and documented in initial project meetings, following which the focus, approach, outcomes and deliverables are established. The timeline for the review is also confirmed, including scheduling regular meetings and progress reports to ensure timely completion of the review.

During the course of the review, RSI will examine materials provided by the client, as well as relevant information derived from a number of sources, including published material, grey literature and online sources relevant to the task at hand.

RSI will also consider all regulations and procedures governing client operations. Key informant interviews, both internal and external to the organization, may be conducted in order to gather additional information.

What are the benefits of a Program and Process Review?

Clients benefit directly from a program and process review through the greater effectiveness of their risk management approach. This can result from an enhanced understanding of their risk assessment processes, including clarity on objectives, and the use of tailored approaches and tools for achieving objectives. More generally, improved risk management programs and processes may enhance a regulator’s ability to focus on the most necessary risks and regulated firms, improve relationships with the regulated community, and encourage greater compliance with requirements. These improvements improve the management of the risk within society and help build and maintain public trust in the regulator and in the regulated sector.

What can you expect?

No surprises. The deliverables from a program and process review are determined in initial consultations with our clients. RSI provides a full report on the work undertaken, the methods that were used, conclusions reached, and, if requested, recommendations on improvements or next steps. Any detailed searches or interviews will be recorded, and detailed or summary notes are appended to the main report. If the review is to include proposed new or updated risk management processes, analytical capacities or tools, prototype versions may be developed for review by the client and finalized with client input. RSI also provides communications materials to support dissemination of the findings, either to management or enterprise-wide, as well as to external stakeholders.

What is our expertise in Program and Process Review?

Through its in-house and associate experts, RSI brings a wide range of expertise to program and process reviews. Specifically, RSI experts have extensive experience in regulation and regulatory practices that may impact upon client programs. RSI brings a unique risk assessment lens to program and process review, ensuring that client programs incorporate current best practices in risk sciences to their advantage. As experts in risk management and risk communication, the RSI team can help manage both organizational and program risks and outcomes. RSI also brings a wide range of subject matter expertise in both the basic and social sciences that is particularly helpful in evaluating scientific and technological programs. State-of-the-science decision support tools developed by RSI experts are also helpful in laying the foundation for risk-based decision-making with your organization.

Reviews conducted by RSI may include an evaluation of the extent to which scientific evidence has been used in support of regulatory decision-making; benchmarking current decision-making practices against those used by other jurisdictions in Canada and internationally; balancing regulatory and non-regulatory approaches to risk management; developing and applying key risk indicators for use in process quality control, monitoring and surveillance, and risk-based decision-making; and analysis of the circumstances waiting to unanticipated high profile risk events that could be avoided by strategic risk management planning.

Ultimately, program and process reviews conducted by RSI are customized so as to best meet client needs. With its broad expertise and experience in risk science, RSI will be able to design a review that will help meet long-term goals.

The risk per se is not the challenge, identifying and controlling the risk in a complex organization is.

Program and Process Review Case Studies

RSI Staff Case Studies listed here are examples, but by no means the limits, of RSI work in Program and Process Review. These are included here to provide prospective clients with a first glance into the type of work that RSI staff are qualified and able to deliver.

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RSI Clients and Stakeholders

300+

Gov & IGO

Federal, regional and local government authorities and international/multilateral organizations including the United Nations and UN Agencies:
 

  1. Aboriginal Affairs and Northern Development Canada (AANDC)
  2. Agency for Food, Environmental and Occupational Health & Safety (ANSES)
  3. Agriculture - Agri-Food Canada (AAFC)
  4. Alberta Health and Wellness Services
  5. Arctic Aquatic Research Division
  6. Australian Food Safety Centre (FSC)
  7. Basel Convention on the Transboundary Movement of Hazardous Waste
  8. BC Centre for Disease Control (BCCDC)
  9. BC Ministry of Environment (BCMoE)
  10. BC Ministry of Transport (BCMoT)
  11. Canadian Food Inspection Agency (CFIA)
  12. Canadian Heritage (PCH)
  13. Center for Food Safety and Applied Nutrition (CFSAN) of FDA
  14. Central Research Institute of Japan
  15. China Institute for Radiation Protection
  16. Chinese Center for Disease Control & Prevention
  17. City of Barrie
  18. City of Calgary
  19. City of Kingston
  20. City of Mississauga
  21. City of Ottawa
  22. City of Toronto
  23. Community of Federal Regulators (CFR)
  24. Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES)
  25. Credit Valley Conservation Authority (CVCA)
  26. Crown Indigenous and Northern Affairs (CIRNA)
  27. Defence Research and Development Canada (DRDC)
  28. Dene First Nation
  29. Department of Finance Canada (FIN)
  30. Department of Health, UK
  31. Department of Justice Canada (JUS)
  32. Department of National Defence (DND)
  33. Environment and Climate Change Canada (ECCC)
  34. Environmental Commission of Ontario (ECO)
  35. European Broadcasting Union (EBU)
  36. European Free Trade Agreement (EFTA)
  37. European Union (EU)
  38. Fisheries & Oceans Canada (DFO)
  39. Food and Agriculture Organization of the United Nations (FAO)
  40. Food Protection and Defense Institute (FPDI)
  41. GIZ
  42. Global Fund to Fight AIDS, Tuberculosis and Malaria
  43. Global Observatory for eHealth (WHO)
  44. Global Strategy on Diet, Physical Activity and Health (WHO)
  45. Government of New Brunswick (GNB)
  46. Government of Northwest Territories (GNWT)
  47. Greater Vancouver Regional District
  48. Green Cross International (GCI)
  49. Health Canada (HC)
  50. Homeland Security Centers of Excellence (HS-Centers) of U.S. Dept of Homeland Security.
  51. Indigenous and Northern Affairs Canada (INAC)
  52. Industry Canada (IC)
  53. International Agency for Research on Cancer (WHO)
  54. International AIDS Society (IAS)
  55. International Air Transport Association (IATA)
  56. International Atomic Energy Agency (IAEA)
  57. International Labour Organization (ILO)
  58. International Organization for Migration (IOM)
  59. International Organization for Standardization (ISO)
  60. International Social Security Association (ISSA)
  61. International Telecommunication Union (ITU)
  62. Japan Atomic Energy Agency
  63. Joint United Nations Programme on HIV/AIDS (UNAIDS)
  64. Lake Simcoe Region Conservation Authority
  65. Measurement Canada (MC)
  66. MetroLinx
  67. National Centre for Food Protection & Defense (NCFPD) Homeland Security Center of Excellence)
  68. National Research Council Canada (NRC)
  69. Natural Resources Canada (NRCan)
  70. New Brunswick Government (GNB), Dept. of Environment and Local Government
  71. Northern Ontario Public Services
  72. Nuclear Regulation Authority (NRA)
  73. Office of the Privacy Commissioner of Canada (OPCC)
  74. Ontario Association for Impact Assessment (OAIA)
  75. Ontario Centre for Climate Impacts and Adaptation Resources (OCCIAR)
  76. Ontario Ministry of Infrastructure
  77. Ontario Ministry of the Environment & Climate Change (OMECC)
  78. Public Health Agency of Canada (PHAC)
  79. Public Health England (PHE)
  80. Public Safety Canada (PSC)
  81. Public Services and Procurement Canada (PSPC)
  82. Public Works and Government Services Canada (PWGSC)
  83. Regional Municipality of Durham
  84. Regional Municipality of Waterloo
  85. RIVM National Institute for Public Health and the Environment
  86. Roll Back Malaria (RBM) Partnership (WHO)
  87. Statistics Canada (StatCan)
  88. Stop TB Partnership
  89. Technical Standards & Safety Authority (TSSA)
  90. Tobacco Free Initiative TFI (WHO)
  91. Toronto and Region Conservation Authority (TRCA)
  92. Toronto Public Health (TPH)
  93. Transport Canada (TC)
  94. Treasury Board Secretariat of Canada (TBS)
  95. UN Watch
  96. UN-Habitat
  97. UNITAID
  98. United Nations (UN)
  99. United Nations Environment Programme (UNEP)
  100. United Nations High Commissioner for Refugees (UNHCR)
  101. United Nations Human Rights (OHCHR)
  102. United Nations Institute for Training and Research (UNITAR)
  103. United Nations International Strategy for Disaster Reduction (UNISDR)
  104. United Nations Volunteers
  105. Universal Postal Union (UPU)
  106. UNplus
  107. US Army Natick Soldier RD&E Center - Combat Feeding Directorate (DFAS)
  108. US Center for Disease Control and Prevention (CDC)
  109. US Dept of Homeland Security (DHS)
  110. US Environmental Protection Agency (EPA)
  111. US Food & Drug Administration (FDA)
  112. USAID Office of Transitional Initiatives
  113. USDA Agricultural Research Service - Eastern Regional Research Center (ARS-ERRC)
  114. USDA Food Safety and Inspection Service (FSIS)
  115. Workplace Safety & Insurance Board (WSIB)
  116. World AIDS Day (WAD)
  117. World Alliance for Patient Safety (WHO)
  118. World Health Day (WHO)
  119. World Health Organization (WHO)
  120. World Health Professions Alliance (WHPA)
  121. World Trade Organization (WTO)
  122. World Urban Campaign (WUC)
  123. World Water Day (WHO)

NGO & PPP

Non-governmental organizations, other civil society organizations, as well as private-public partnerships that RSI has either served or partnered with:
 

  1. 4TRANSIT Joint Venture
  2. Air and Waste Management Association (AWSA)
  3. Aluminium REACH Consortium (ARC)
  4. America Frozen Food Institute (AFFI)
  5. America Water Works Association (AWWA)
  6. Americal Chemistry Council (ACC)
  7. American Blood Centers
  8. American Cancer Society
  9. American Childhood Cancer Organization
  10. BioVision - World Life Sciences Forum
  11. Building and Wood Workers' International (BWI)
  12. Bureau de Normalization du Quebec
  13. Canadian Blood Services (CBS)
  14. Canadian Climate Forum (CCF)
  15. Canadian Conservation Institute (CCI)
  16. Canadian Gas Association (CGA)
  17. Canadian Partnership Against Cancer (CPAC)
  18. Canadian Standards Association (CSA)
  19. Cancer Care Ontario (CCO)
  20. Center for Product Safety (CPS)
  21. Centre for Public Management
  22. Children's Mercy Hospital and Clinics
  23. Children's National Medical Center
  24. Clarity Healthcare
  25. Clean Air Partnership
  26. Climate Risk Institute (CRI)
  27. Clinton Foundation
  28. Conceptis Inc (WebMD)
  29. Council of Canadian Academies
  30. Ecumenical Advocacy Alliance (EAA)
  31. Ecumenical Loan Funds For Human Development (ECLOF)
  32. Europa Donna, The European Breast Cancer Coalition
  33. European Aluminum Association (EAA)
  34. Fonterra Co-Operative Group
  35. Franciscans International (FI)
  36. Global Alliance for Improved Nutrition (GAIN)
  37. Global Forum for Health Research (GFHR)
  38. Global Movement for Children (GMC)
  39. GRACE GmbH - SASforREACH Consortium
  40. ICF International Inc. (ICF)
  41. Institut de Radioprotection et de Sûreté
  42. Institute for Safe Medical Practices (ISMP)
  43. Institute of Food Research (IFR)
  44. International Aluminium Institute (IAI)
  45. International Bridges to Justice (IBJ)
  46. International Catholic Migration Commission (ICMC)
  47. International Centre for Trade and Sustainable Development (ICTSD)
  48. International Copper Association (ICA)
  49. International Council on Mining and Metals Limited (ICMM)
  50. International Federation of Chemical, Energy, Mine and General Workers' Unions (ICEM)
  51. International Federation of Red Cross and Red Crescent Societies (IFRC)
  52. International Federation of University Women (IFUW)
  53. International Hospital Federation
  54. International Institute for Sustainable Development (IISD)
  55. International Life Sciences Institute (ILSI)
  56. International Manganese Institute (IMnI)
  57. International Osteoporosis Foundation (IOF)
  58. International Prevention Research Institute (IPRI)
  59. International Trade Union Confederation (ITUC)
  60. International Union for the Conservation of Nature (IUCN)
  61. ISGlobal Barcelona Institute for Global Health
  62. Joint Expert Meeting on Microbiological Risk Assessment (JEMRA) Tof FAO/WHO
  63. Joint Institute for Food Safety and Applied Nutrition (JIFSAN) UMD-FDA
  64. Korea Institute of Radiological and Medical Sciences
  65. Livestock Innovation Research Corporation (LRIC)
  66. Médecins Sans Frontières (MSF)
  67. Medicines Patent Pool (MPP)
  68. Mining Innovation, Rehabilitation, and Applied Research Corporation (MIRARCO)
  69. Muscular Dystrophy Association (MDA)
  70. National Academy of Sciences (NAS)
  71. National Cancer Institute (NCI)
  72. National Pork Board
  73. Netherlands Cancer Institute
  74. Northern Climate Exchange (NCE)
  75. Nuclear Waste Management Organization (NWMO)
  76. Oak foundation
  77. Ontario Power Generation (OPG)
  78. Ontario Regional Climate Change Consortium (ORCCC)
  79. Organization of African First Ladies Against AIDS (OAFLA)
  80. PregMedic
  81. Public Services International (PSI)
  82. Radiation Effects Research Foundation
  83. Ramsar convention on wetlands
  84. Roswell Park Comprehensive Cancer Center
  85. RTI International
  86. Science and Technology Center in Ukraine
  87. Small Arms Survey
  88. Society for Risk Analysis (SRA)
  89. South Carolina College of Pharmacy
  90. Standards Council of Canada (SCC)
  91. Swiss Federal Nuclear Safety Inspectorate ENSI
  92. The Aluminum Association (AA)
  93. Toronto Community Housing (TCH)
  94. Toxicology Excellence for Risk Assessment
  95. Trade Union Advisory Committee
  96. Union for International Cancer Control (UICC)
  97. Union Network International (UNI)
  98. WaterSMART Solutions Ltd
  99. World AIDS Campaign (WAC)
  100. World Council of Churches (WCC)
  101. World Organization of the Scout Movement (WOSM)
  102. World Wide Fund for Nature (WWF International)
  103. World YWCA Young Women's Christian Association

Business

Companies both large and small:
 

  1. A-Maps Environmental Inc.
  2. AECOM Canada Limited
  3. Ajilon Consulting
  4. Arcelor
  5. Associated Engineering Alberta Ltd. (ASENG)
  6. BGC Engineering Inc.
  7. BMW Gmbh
  8. Bull Hausser and Tupper LLC
  9. Bundesamt für Strahlenschutz
  10. Canadian National (CN)
  11. Coca Cola Company
  12. Copp Clark Ltd.
  13. Crawford and Company Canada Inc
  14. CRDF Global
  15. Dillon Consulting Limited
  16. Dow Chemical Company
  17. Emdata Co. Ltd.
  18. Emmons & Olivier Resources Canada Inc. (EOR)
  19. Engineers Canada
  20. ESSA Technologies Ltd.
  21. Federated Press
  22. FNC Technology Co., Ltd.
  23. Geneva International Airport
  24. Hatch Limited
  25. Helmholtz Zentrum München
  26. Hydro Ottawa
  27. ICF International
  28. Intersol Group Ltd.
  29. Intertek Health Sciences Inc.
  30. IRIS Legal
  31. Japan Nus Company Ltd.
  32. King & Spalding
  33. Lakind Associates LLC
  34. Lansdowne Technologies
  35. Lapointe Engineering Ltd
  36. Lockheed Martin
  37. Lumina Decision Systems
  38. Manulife Financial Real Estate
  39. MARS Foods (China) Co. Ltd.
  40. Matrix Solutions Inc
  41. McCague Borlack LLP
  42. McCarthy Tetrault LLP
  43. Meat and Livestock Australia
  44. MITACS
  45. Mondelēz International
  46. Morrison Hershfield
  47. Moto Internationale
  48. Motosport Plus
  49. Nodelcorp Consulting Inc
  50. NORR
  51. Novel Futures Corporation
  52. NTNU Regnskapsseksjonen
  53. Phillips & Paolicelli LLP (P2Law)
  54. Price Waterhouse Coopers (PWC)
  55. Querencia Partners Ltd.
  56. R.V. Anderson Associates Ltd
  57. Restaino Law Firm
  58. Rio Tinto
  59. RWDI Air Inc
  60. Science Applications International Corporation (SAIC)
  61. Social and Scientific Systems, Inc
  62. Stantec Consulting Ltd.
  63. Summit Toxicology LLP
  64. TetraTech Inc.
  65. Toronto Hydro-Electric System Limited
  66. Torys LLP
  67. TriEdge & Associates
  68. Unilever
  69. Versar, Inc.
  70. WSP
  71. WSPA-Maps Environmental Inc.

Academia

Universities and research institutes that RSI has served or partnered with:
 

  1. Carleton University
  2. Dankook University
  3. Ecole Polytechnique de Montreal  
  4. George Washington University 
  5. Harvard University  
  6. International Prevention Research Institute (IPRI)
  7. International University of Health and Welfare, Tochigi, Japan
  8. Johns Hopkins School of Medicine
  9. Keio University 
  10. Massachusetts Institute of Technology (MIT)
  11. McGill University
  12. McLaughlin Centre for Population Health
  13. Medizinische Hochschule Brandenburg Theodor Fontane
  14. Nagasaki University
  15. Oak Ridge Associated Universities 
  16. Ottawa Hospital Research Institute 
  17. Rutgers University
  18. Trent University 
  19. Universitätsmedizin Greifswald
  20. Université de Montréal 
  21. University of Alberta
  22. University of Bergen
  23. University of Calgary
  24. University of California, Berkeley
  25. University of California, San Francisco
  26. University of Guelph
  27. University of Korea 
  28. University of Manchester
  29. University of Maryland
  30. University of Melbourne
  31. University of Minnesota
  32. University of Ottawa 
  33. University of Pennsylvania
  34. University of Prince Edward Island
  35. University of Southern California
  36. University of Tasmania 
  37. University of Toronto
  38. University of Washington
  39. University of Windsor
  40. Vanderbilt University
  41. Yukon College

The list of organizations, companies, and governments above in no way denotes or implies support or endorsement by these entities. The list is intended as an indication of the breadth of work led and undertaken by Risk Sciences International staff.

During these unique times during which physical distancing is affecting all aspects of society and our economy, RSI is well prepared. Since its inception, the company has been equipped and trained to deliver results remotely. We use virtual meeting applications extensively, as well as virtual training and webinar software. The nature of risk management is such that all RSI staff have always been a moment's notice away from intervening in urgent matters.

Important: Our sincere thanks go out to all first responders worldwide who have so bravely helped us all to face this unique challenge.

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Monique Macdonald

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Monique, RSI's Office Administrator, joined RSI in 2017.

RSI's Monique MacDonald

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