A Risk Sciences International glossary definition (Last modifed: December 2, 2023)

support desk

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RSI operates an online support desk for those who do not have the direct email address of an RSI staff member. The desk is always monitored during business hours and regularly during off hours. Depending on the severity of the outreach, the response time varies from minutes to a few hours.

Synonyms:
help desk, helpdesk
Categories: business
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